Thursday, August 7, 2008
Stop what your doing and listen up. This information will be very valuable for your future encounters with customers, and could possibly SAVE YOUR LIFE.
I'm not exactly sure how much you are required to know about the drugs that us customers purchase from your pharmacy. I would like to think that you have a rough idea of what certain pills are prescribed for. If not I think it is in your best interest to just assume that all customers are crazy, depressed, anxious, bipolar and possibly psycho just to cover your bases.
You do not, I repeat YOU.DO.NOT. tell someone that suffers from anxiety that her Lexapro cannot be filled until the 29th of August on August the 6th! That is just wrong. I knew my prescription was ready as your pharmacy called me to tell me it was. Your mistake nearly sent me into a panic attack. Clearly the REAL PHARMACIST noticed and fixed the situation quickly. That was the longest two minutes of my life.
So like I said treat us all like we're crazy.
I can't imagine if you did that to a customer that was picking up their anti-psycho medication.
You might have gotten your ass beat!
Life, Love and Lola